Terms Of Service

Effective Date: [12/13/2024]

Welcome to AyurCrate! These Terms of Service ("Terms") govern your use of our website (www.ayurcrate.com) and services, including the AyurCrate subscription box and any associated products or services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.

1. General Information

AyurCrate is an Ayurvedic-inspired skincare subscription service providing curated monthly boxes of DIY skincare products. By subscribing, purchasing, or interacting with our Services, you agree to these Terms.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old.

  • Provide accurate and complete information during registration or checkout.

  • Agree to comply with these Terms and applicable laws.

3. Subscriptions

  1. Subscription Plans:

    • AyurCrate offers subscription plans on a monthly basis. Pricing and details are provided on our website.

  2. Billing and Payment:

    • Subscription fees are charged in advance on a recurring basis (e.g., monthly).

    • Payments must be made via the methods accepted on our website. You authorize us to charge your payment method on the recurring basis you select.

  3. Cancellation:

    • You may cancel your subscription at any time via your account settings on our website. Cancellations must be made before the next billing cycle to avoid being charged for that month.

  4. Refunds:

    • Refunds are not provided for subscription fees already paid unless there is an issue with the delivery or the box contents as detailed in Section 7 (Shipping and Returns).

4. Changes to Services or Terms

We reserve the right to:

  • Modify or discontinue any aspect of our Services.

  • Update these Terms at any time. Changes will be posted on our website and become effective immediately unless otherwise specified. Continued use of our Services constitutes acceptance of the updated Terms.

5. Product Information

  1. Ingredients and Use:

    • AyurCrate products are made using natural ingredients and are for external use only.

    • Perform a patch test before use. AyurCrate is not responsible for adverse reactions.

  2. Disclaimer:

    • AyurCrate products are not intended to diagnose, treat, cure, or prevent any medical condition.

6. User Responsibilities

By using our Services, you agree to:

  • Use the products responsibly and as intended.

  • Not reproduce, distribute, or resell AyurCrate products without authorization.

  • Comply with all applicable local, state, and international laws.

7. Shipping and Returns

  1. Shipping Policy:

    • Boxes are shipped during the first week of each month. Shipping times may vary depending on location.

  2. Return Policy:

    • Due to the nature of our products, we do not accept returns. However, if you receive damaged or defective items, contact us at [hello@ayurcrate.com] within 7 days of delivery for assistance.

  3. Delivery Issues:

    • AyurCrate is not responsible for delays caused by carriers, weather, or other uncontrollable factors.

8. Intellectual Property

All content on the AyurCrate website, including but not limited to text, images, logos, and product descriptions, is the property of AyurCrate and protected by copyright and trademark laws. Unauthorized use of this content is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law:

  • AyurCrate shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Services.

  • AyurCrate’s total liability for any claims arising under these Terms shall not exceed the total amount paid by you for the Services in the three months preceding the claim.

10. Contact Information

If you have questions or concerns about these Terms or our Services, please contact us at:

Email: [hello@ayurcrate.com]

Thank you for choosing AyurCrate! We’re excited to be part of your skincare journey.